Salesforce Agentforce

Agentforce is a proactive, autonomous AI application that provides specialized, always-on support to employees or customers. You can equip Agentforce with any necessary business knowledge to execute tasks according to its specific role across the entire Salesforce ecosystem.

Combine Highspot content, analytics and AI with Salesforce Agentforce in a single, unified experience powered by Agentforce agents. Embed recommended content and sales plays, enhance meeting preparation, and get instant answers from Highspot to give your GTM teams the best chance to win every deal.

The Highspot Agentforce Integration brings together two powerful platforms to supercharge your GTM efforts and initiatives. This combination delivers AI insights, seamless content management, and intelligent automation to boost sales productivity and drive predictable revenue growth.

1. Provide GTM teams with instant, contextual recommendations directly in Agentforce, analyzing customer data and meeting history to suggest the most relevant materials for future customer engagements

2. Enhance Agentforce meeting preparation through AI-generated summaries, priority topics, and objection-handling tips for sales reps to review and prepare for upcoming meetings in one platform

3. Transcribe and analyze sales meetings, providing valuable insights into customer sentiment and key topics directly in Agentforce to help managers provide coaching and identify best practices for all sales reps

4. Automate skill & competency assessments on 200 unique skills, accelerating manager and seller evaluations to drive continuous improvement through targeted coaching

5. Streamline workflows with content and analytics embedded directly in Agentforce, increasing productivity, improving sales behavior, and reducing friction in the sales process